Leadership

A STANDARD IS A GOAL or expected level of performance that becomes the benchmark you will compare with the actual performance. It’s an ideal condition

When you delegate new responsibilities to members of your staff you will have to deal with the question, “what’s in it for me.” It is

Owners and operators who want to be effective in communicating with their employees need to develop the ability to listen. Listening to another person’s account

When something goes wrong in an organization, the first thing many bosses want to know is: “Who did it?” “Who’s to blame?” That’s not a

Every manager’s job is unique. Each depends on the basic need to work with, and through people. Those who work most effectively with and through